Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
When subscribing to any of our Newsletters through the Site, we also collect certain information from you, including your name and email address.
Visitors to our Website who complete an enquiry form/contact application we act upon any information or request provided to us
Lastly, we often use Facebook, Twitter, Instagram, LinkedIn and Pinterest as Marketing tools. We do not have any direct access to information relating to your accounts or any personal information of your accounts linked with these sites.
How Do We Use Your Personal Information
We use the Booking information supplied by web form, email, phone, or onsite to communicate with you regarding bookings made at https://www.whitehartcrawley.co.uk. Additionally when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Zonal Epos systems to receive and store bookings – Access available on request (contact us)
Personal Information provided by making a room booking at one of our sites is managed by Eviivo – you can read more about how Eviivo stores your Personal Information here: https://eviivo.com/privacy-policy/
We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For our Newsletter Subscribers, we use MailChimp to power our Marketing campaigns and stored subscriber lists. This will include your name and email address provided to us. You can read more about how Mailchimp uses your Personal Information here: https://mailchimp.com/legal/privacy/
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below or use our Website Shop GDPR Subject Access Request (SAR) form or Website Shop GDPR Account Removal Request form at the bottom of this page.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via our enquiry form, or by e-mail at firstname.lastname@example.org or via post using the details provided below:
Privacy Administrator, Harvey & Son (Lewes) Ltd, The Bridge Wharf Brewery, 6 Cliffe High Street, Lewes, BN7 2AH